Sociology for Psychics

November 23, 2009
Posted by Jay Livingston

I knew it was the ecological fallacy – using aggregate data to draw conclusions about individuals – but I took a shot. And even though I got a bull’s eye, more or less, the effect wasn’t what I’d hoped for. Here’s the story – sociological knowledge in action.

I wanted to make a change in my phone account, so I tried the “chat with one of our representatives online” option.

My chat window correspondent typed, by way of introduction, that she was Wendy M. Now Wendy was a name I hadn’t heard for a while. So as we were waiting for the system to register the changes I’d requested and that she was entering, I opened another window and looked for Wendy at the Census site on baby names.


The name Wendy had peaked in popularity in from 1969 to 1972, climbing as high as 28th place.
In the chat, I asked if Wendy was her real name or if perhaps she was really in Bangalore and Wendy was merely her nom de screen.

No, she assured me, she was Wendy, and she was in Georgia.

I guessed that the Georgia curve for Wendy might have lagged the national average by a year or two. So I said,
Me: OK, are you 37 years old?
Wendy: I’m 36.
And that was all. Not, “Wow, very close!” not “How did you know?” I thought she would be stunned – after all, the only cues I had were typed words in a chat window, no picture, no voice – and I had come within a few months of her precise age. But Wendy seemed utterly unimpressed with my psychic powers – far less than I had been. So I didn’t bother asking her about her school friends Jennifer, Kimberly, and Michelle.

(Previous posts about names here, here, and here.)

Journalism Out to Lunch

November 20, 2009
Posted by Jay Livingston

Interesting line-up on the Times op-ed page today. David Brooks’s column is on the left, Paul Krugman’s on the right. They’re both writing about Timothy Geithner. Krugman
key officials — most notably Timothy Geithner, who was president of the New York Fed in 2008 and is now Treasury secretary — have shied away from doing anything that might rattle Wall Street. And the bitter paradox is that this play-it-safe approach has ended up undermining prospects for economic recovery.
Brooks:
Well, the evidence of the past eight months suggests that Geithner was mostly right and his critics were mostly wrong. The financial sector is in much better shape than it was then. TARP money is being repaid, and the debate now is what to do with the billions that were never needed.
Brooks, the conservative is waving the flag for the Obama administration; Krugman, the liberal, is taking pot shots at it. Standing with Krugman are others that don’t usually line up alongside him in the same shooting gallery – The Wall Street Journal and other right-wing outlets.

The main difference seems to be the source of information about Geithner. The critics, right and left, are focusing on the Inspector General’s report on the AIG bailout, which says, essentially, that the Government gave away the store. It put much more money at risk than it had to. Rather than negotiating effectively, it protected bankers to the tune of 100 cents on the dollar.
David Brooks, on the other hand, had lunch with Geithner the day word of the report leaked.* Instead of mentioning the IG’s report, Brooks writes about Geithner’s “mentality,” his “ philosophy,” his “policy instincts.”

I was reminded of I.F. Stone and what you might call his sociology of journalism – how the interplay of networks, information, and relationships shapes what gets printed. Stone was one of the best Washington investigative journalists, often finding truths that revealed the lies the government was peddling. (All Governments Lie is the title of a biography of him; that title has to be a direct quote from Stone himself.) He had no inside sources – nobody in official Washington wanted to be seen talking to him. Instead, he relied on transcripts of Congressional hearings, other government documents, and, for foreign affairs, the international press.

Stone thought that his isolation from the people in power made it easier for him to be a better journalist.

“Once the Secretary of State invites you to lunch and asks your opinion, you're sunk,” he said.

Or the Secretary of the Treasury.

*To be scrupulously accurate, Brooks does not actually say that he lunched with the Secretary. He refers only to “an interview.

M*A*S*H-Up

November 18, 2009
Posted by Jay Livingston

The Men Who Stare at Goats, now playing at a theater near you, is a military comedy. It’s not M*A*S*H. It’s a mash-up – two mentalities: military and hippie.

Comedies are about mismatches. In military comedies, one of the mismatched elements is bureaucracy, especially its rule-bound lack of imagination, impersonality, and inability to adapt to novel events. These qualities are usually embodied by an authority, a high-ranking officer. Sometimes the authorities are benevolent, as in the fish-out-of water scenario. Here, the mismatch is that someone who was never meant to wear the uniform winds up in the Army. The authorities, with patience and firmness, manage to mold him or her (Pvt. Benjamin) into a soldier.

More typically, the mismatch is between the bureaucratic mentality of authorities and the human, fun-loving good guys, who are forever figuring out ways to get around the rules. The heroes are like little boys impishly scheming to have fun by fooling gruff old dad. But in the American version, the boys who ignore the regulations and the brass not only gain illicit pleasures (alcohol, sex, money); they also always turn out to be the ones who can actually accomplish important goals. They did it every week on M*A*S*H.

In The Men Who Stare at Goats, the Army creates a special program for soldiers to develop psychic superpowers. The program is sold to them largely by a former soldier (Jeff Bridges) who has done the hippie trip and now returns to train a select group of soldiers, the dippy dozen. The brass in their spotless uniforms give him great latitude, since they are looking for anything that can help win the Cold War. The soldiers let their hair grow long, do yoga, and try to develop supernatural abilities, like the ability to kill or at least stun animals by staring at them. Or to walk through walls.

Neither mentality comes off very well. The New Age ideas seem ridiculous, especially as military applications, and the military looks foolish too for being so desperate to beat the Soviets that they’ll believe this stuff. In an emblematic moment early in the film, we see an officer in full uniform psych himself up and try to walk through a wall at full speed. The result is inevitable.
That’s the gag that gets repeated throughout the movie – every time someone (usually George Clooney) tries to use these psychic powers, reality thwarts them, but they still continue to believe.

The message, one that is repeated not just on every episode of M*A*S*H but in many American movies, is this: acting on the basis of ideology is bad, whether that ideology is New Age or Cold War; acting on the basis of personal feelings for others is good. In Goats, what makes us like George Clooney is that despite his nutty ideas that never work, he doesn’t let the ideas get in the way of his more human impulses.

Mad Men and Me

November 14, 2009
Posted by Jay Livingston

“Mad Men” closed out its season.  (Spoiler alert). The agency is about to be sold to a huge firm, so the key players slip off to regroup as a new, independent firm, taking as many accounts as they can with them. The final scenes contrast the spacious and elegant offices, now deserted, with their new venue – a suite in the Hotel Pierre. Instead of an office, each person gets an area of the living room. The media guy goes over his files on the bed in the bedroom.

(Click on the picture for a larger view.)

Is it realistic, this social organization of ad agencies? Yes, and here’s my anecdotal evidence.

Way back, decades ago when I was a young academic, I did a consulting project in the private sector. The company had also called in the legendary ad man Julian Koenig. Koenig had been a copy writer at Doyle Dane Bernbach, where he was the brains behind the Volkswagen “Think Small” campaign, the Timex takes-a-licking campaign, and others. He left DDB, and, with Fred Papert and George Lois, formed their own agency, one that had much success. Then he quit.

Eventually, he decided to get back in the business, and that’s how our paths crossed. The same guy that had hired me for a sociological angle had hired Koenig for an ad man’s perspective. I met Koenig briefly out in the field. When I got back to New York, I wrote up my report and sent it to the company. Weeks later, I got a call from Koenig’s office inviting me to have lunch so we could compare notes.

Koenig had returned to advertising in a small way – a four person agency– and their office was a suite in the Delmonico Hotel. Koenig had set up his office in one of the two bedrooms, sharing it with their media expert; the secretary/receptionist/bookkeeper (she was also Koenig’s girlfriend) had a desk in the other bedroom; and the accounts man seemed to have the living room, where he welcomed guests (like me).

It looked very much like the suite in “Mad Men” but with less furniture – the same light filtering through the curtains, the same dull-colored, worn carpeting. I think Koenig had even managed to get the Timex account back in his portfolio. Watching Draper, Roger, and the others in that hotel took me back. The three of us (Koenig, Accounts Guy, me) had a nice lunch at a French restaurant, Koenig said he’d liked my report – my ideas tallied with his own – and that was that. But seeing this Mad Men hotel suite got me to wondering: what if I too had somehow been able to jump ship and throw in my lot with the ad men?