When Definitions of the Situation Fail

April 7, 2020
Posted by Jay Livingston

This weekend’s episode of This American Life (here) was called “Fiasco.” The title for Soc 101 would have been “Definition of the Situation.”

Most of the time, we don’t realize that we have such a definition. We know what something is – a play in a theater, police responding to a minor call for assistance, a journalst doing a celebrity interview. Nor do we realize that all the participants must do their part to sustain that definition. It’s only when something goes wrong that we begin to see these requirements.

These stories all involved things going wrong, very wrong. At first, people tried to maintain the definition they had come with. They tried to ignore or explain away the events that don’t fit. But eventually, they had to abandon the defintion.

The first story, recounted by journalist Jack Hitt,  was about a production of Peter Pan, the play where Peter and the Darling children fly. But the stagehand operating flying mechanisms don’t know what they’re doing, and the actors are swung about randomly or just left hanging in air.



 [The transcriptions below do not include all of what is in the audio clips.]

Ira Glass: Wait, wait. And the audience reaction to this point is just — are they laughing?

Jack Hitt: No one is laughing. One of the great things about audiences, especially in a live theater production, is that they’re very forgiving. They want the show to work. And so everyone is sort of gripping their chair a little tightly. We feel for them. They’re up there — they're embarrassing themselves for us.

Ira Glass: We identify with them. We become them.

Jack Hitt: And so the audience, I think, was very forgiving and very understanding of this moment.


“We identify with them [the actors],” says Ira, “We become them.” But it would be more accurate to say that we identify with the entire situation. The actors may be “embarrassing themselves,” but as Erving Goffman says, embarrassment affects the entire situation and the people who are part of it.
Even when the little boy playing the youngest child is being jerked up and then suddenly plummeted almost to the floor, “No one said a word. We just all sat there sort of holding our breath. And there’s that weird tension of being in the audience thinking, oh, oh my goodness. They have gotten off to a very bad start. Oh, this is not good. And we feel for them.”

To put it another way, our definition is still that this is Peter Pan. It’s just a Peter Pan where things aren’t going well.That definition starts to crumble as the younger people, teenagers, in the audience start laughing. The adults though held on to the old definition for a bit longer.



Jack Hitt: There was a split in the audience. Sort of the younger people who were the least forgiving, they started to go first, OK? So the high school students, couple of college students maybe, they started to laugh out loud. . . . But then whatever restraint that the audience had, it just evaporated at this point because there were a number of things that happened in quick succession that just made it impossible to hold any sense of decorum.


The audience was arriving at a new defintion. This is not Peter Pan, where we think about the schemes of Captain Hook and the responses of Peter and the children. It’s a fiasco, where we wait for the next sight gag.





Jack Hitt: There are just belly laughs rolling up to the stage from the audience. People are howling with laughter at every mistake. And now any small mistake just takes on these-- any instigation for laughter is just enough of for this audience. And now the old people have given it up. Everyone has quit being nice. Now there's just this kind of frightening roar that comes from the audience every time there’s a mistake.


Once the audience has this new definition, they sustain it in the same way that they had tried to sustain the old one, ignoring or rejecting information that doesn’t fit.




Ira Glass: At some point the audience turned and realized, oh wait. I realize what’s going on here. This is a fiasco.

Jack Hitt: Yeah. This is a fiasco. And what’s really interesting about a fiasco is that once it starts to tumble down, the audience wants to push it further along.

Ira Glass: Oh, they get hungry for more fiasco.

Jack Hitt: Oh, yeah. Ira Glass: If the play proceeded perfectly, they would be disappointed.

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